image Telecom businesses need to continuously explore the possibilities of advanced communication systems. Smart IT solutions will help deliver improved services, boost operational efficiency, and build integrated networks.

The telecom industry is currently witnessing critical challenges in terms of stringent regulations, managing profit margins, diminishing ARPUs, falling customer loyalties and disruptive technology innovations. Telstra Research ’s IT solutions and services for the Telecom sector are designed to address these key challenges and also to bridge the technology gaps pervasive to telecom service providers and equipment vendors. We enable our clients to effectively address the challenges and opportunities brought about by technology convergence, rising competition, and demand for newer service bundles and content.

Our prior IT engagements with telecom companies has enabled us to acquire a wealth of knowledge and understanding of the telecommunications industry, which in turn allows us to develop and deliver pragmatic and sustainable solutions to our clients. Leveraging the experience and expertise of our technology CoEs (.NET, Java, Open Source), we can help our clients to rapidly achieve IT and business transformation, as necessary for building and maintaining core competencies. Our solutions enable our clients to effortlessly revamp their technology support systems and empower them with the ability to maintain their competitiveness in the next-generation telecommunications marketplace.

We can help our clients achieve wide ranging benefits such as reduced time-to-market, accelerated product/application development and maintenance, reduced operational costs, superior customer satisfaction and improved global presence. Our expertise in the telecom industry extends to areas such as application/product development, business intelligence and data warehousing, cloud computing and knowledge process outsourcing. Integrating our industry specific technology competencies with innovative solutions, we help our clients realize their business goals.

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